Job Postings

12/1/12 Regional Sales Manager

Requires Bachelor’s Degree with minimum of 5 years experience in sales (healthcare experience a plus).  Regional Sales Manager will recruit new customers and ensure that existing customers receive good service. Must have stong communication and presentation skills. Salary is based on experience. Employer is CSS Health Technologies and is located in Nashville, TN. U.S. travel is required.  Email: tdunham@csshealthtech.com and reference Job Opportunity 2012-0016.

Financial Installation Specialist

Position is required for the successful implementation of software solutions in the healthcare field. Duties include: System QA testing, system process development, internal and external client training, field deployment support, in house client support.

• Help provide training, support, design queue, QA testing results, and design input to the development team.
• Arrange and conduct training programs/classes at the client site for instructors, supervisors or super users on company software specifics and procedures.
• Help develop and organize training manuals, visual aids, and other educational materials.
• Should possess previous project experience and have a solid background experience with client relations.
• Must be able to understand process planning and application.
• Financial/accounting experience a plus.
• Payroll and Insurance Billing experience a plus.
• Human Resources/Time Clock experience a plus.
• Travel is required.

12/1/12 Clinical Installation Specialist

Position is required for the successful implementation of software solutions in the healthcare field. Duties include: System QA testing, system process development, internal and external client training, field deployment support, in house client support.

• Help provide training, support, design queue, QA testing results, and design input to the development team.
• Arrange and conduct training programs/classes at the client site for instructors, supervisors or super users on company software specifics and procedures.
• Help develop and organize training manuals, visual aids, and other educational materials.
• Should possess previous project experience and have a solid background experience with client relations.
• Must be able to understand process planning and application.
• Medical and/or health care experience a plus.
• Travel is required.

12/1/12 Customer Support Specialist

* Provide high quality account management and support to customers, be able to understand their needs and respond to them efficiently by telephone, email or web conference.
* Keep accurate and up-to-date records of customer queries, incidents and change requests.
* Set up client screens according to program parameters and assist clients in testing information for accuracy.
* Train and instruct clients to use applicable modules accurately and effectively.
* Provide testing to help ensure software is thoroughly tested before being released.
* Act to resolve problems relative to the system interfaces required to allow product to run on the individual client systems.
* Able to work effectively in a team environment.
* Medical and/or health care experience a plus.

NEW! 5/16/13 Senior Programmer

Design, maintain and deploy software applications to meet user and business needs; gather and document user requests for future product upgrades and enhancements; conduct system-wide tests, provide customer and user technical support, and monitor system performance to ensure that software programs are operating optimally. Also works with analysts, IT professionals and other developers to coordinate the development process and meet project deadlines.

Position Requirements
• Code, test and troubleshoot programs utilizing the appropriate hardware, database and programming technology (.Net Technology)
• Refine data and format final product.
• Maintain and modify programs; make approved changes in code.
• Test and develop programming modifications.
• Write and maintain programming documentation.

Qualifications
• Bachelor in Computer Science OR equivalent of 8 years of experience in windows and web based programming.
• Experience with programming languages, including C#, Visual Basic, Java Script.
• Experience with Database, including MS Access, MS SQL, MySQL, PostgreSQL.
• Experience in XML,Web Services, Ajax, SSRS, SSIS, SSAS
• Solid working knowledge of current internet technologies.
• Work independently and in a team-oriented, collaborative environment is essential.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.

NEW! 5/16/13 Sr. Clinical Business Analyst

Collaborate with internal clients and project stakeholders to formulate and define project scope and objectives based on both user needs and a thorough understanding of clinical workflow, business systems, industry requirements and/or compliance and regulatory requirements. This includes analysis of business and user needs, documentation of requirements, and translation into proper business requirement specifications which may include user stories, process diagrams, etc. Participate in the development of test case scenarios based on specified documentation and work with the testing teams through delivery of the feature or release of upgrades or enhancements; and triage/resolve production issues before escalating to developer resources.

Position Requirements
• Working with cross-functional teams developing business and systems requirements, user interface design, systems designs and systems interface specifications.
• Lead collaboration sessions with clinical Subject Matter Experts across the internal business and client sites to ensure solutions meet business needs.
• Research and provide guidance for clinical assessments needed in the application.
• Gather and document internal and client requirements.
• Accountable for ensuring requirement continuity and traceability into detailed functional specification and design artifacts.
• Validating test cases and test results against requirements.
• Gather feedback that highlights key functionality/processes needed and provide recommendations for potential solutions.
• Ability to work independently with little supervision.

Qualifications
• 5+ years Business analysis and project experience with an emphasis on Health IT.
• Solid understanding of SDLC and experience in an Agile/Scrum environment.
• Experience creating requirement artifacts, use cases, process flows, and other related artifacts.
• Ability to effectively translate between business and technical language.
• Ability to work in a fast-paced, demanding, and rapidly changing environment.
• Excellent interpersonal and relationship building skills.
• Excellent written and verbal communication skills.
• Excellent problem diagnosis and analytical skills.
• Excellent organizational skills and ability to balance multiple concurrent efforts.
• Strong working knowledge of Microsoft Word, Excel, Visio, Access and/or Requirements tracking tool/database.

Education
• Bachelor’s Degree required.

NEW! 5/17/13 Sr. Software Quality Assurance Analyst / Manager

Responsible for creating and implementing testing across multiple components in an open, extensible framework for application deployment and management that will support a wide variety of clients, servers and devices over a broad range of network environments.  Work closely with the business analyst(s) and development team to translate functional specifications, complete UI and data test cases to support current and future product offerings, and identify defects prior to release.  Work closely with and oversee the QA team resources.

Position Requirements

• Design, develop and implement comprehensive QA test plans, test cases, and provide direction for adoption of QA tools – including scripting &      automated load testing.
• Perform both white and black box testing against releases.
• Run regression tests.
• Prepare statistical reports / provide metrics (quality of releases) for management review.
• Set schedule estimates, timelines and milestones.
• Document, troubleshoot and isolate problems encountered during testing.

Qualifications

• 5+ years in QA/IT testing (functional, system, UAT, regression).
• Solid understanding of SDLC and experience in an Agile/Scrum environment.
• Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics.
• Knowledge of internet processes, disciplines and standards.
• Must be extremely detail-oriented with respect to documentation and communication.
• Ability to analyze problems where symptoms are not standard or familiar nature, requiring independent thought and logical      troubleshooting methods.
• Ability to manage changing priorities within a highly dynamic environment.
• Strong leadership skills and ability to motivate team members.
• Automated testing experienced preferred.
• Database or SQL experience is desired.

Education

Bachelor’s degree in Computer Science or equivalent experience